World Health Network Statement of Support for Continued Telehealth Access
As Medicare’s expanded access to general telehealth services nears expiration, it is critical to recognize the profound impact virtual care has on public health. Telehealth is not just a convenience—it is a necessity for millions of Americans, particularly those at high risk for severe illness, those living with chronic conditions, those with mobility limitations, and those in communities where access to in-person medical care is becoming increasingly difficult due to facility closures and provider shortages.
Telehealth reduces the risk of infection and exposure by allowing patients to receive medical care from home. For those with Long COVID, Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS), and other chronic conditions, virtual visits are essential. Research has shown that ME/CFS and Long COVID share significant symptom overlap, including severe post-exertional malaise, which can be worsened by the energy demands of in-person medical visits. Additionally, Long COVID is linked to chronic pain, and unnecessary travel to and from healthcare facilities can increase suffering.
Beyond individual health benefits, telehealth also improves healthcare system efficiency. Studies indicate that telemedicine reduces wait times significantly—by an average of 34.7 days for specialist visits and 17.3 days for surgical consultations—helping patients receive timely care. It also helps patients save money by avoiding transportation costs, parking fees, and time away from work.
For individuals with mobility challenges, those living in rural areas, and those in regions where hospitals and clinics have closed or scaled back services, telehealth provides an essential lifeline to medical care. Without virtual care options, many patients face significant delays in accessing specialists or even primary care, putting their health at greater risk.
A modern healthcare system should prioritize accessibility, efficiency, and patient-centered care. Telehealth is a necessary advancement that aligns with these principles, allowing more people to receive the care they need without unnecessary hardship. As healthcare evolves, ensuring continued access to telehealth services supports public health and patient well-being.
The World Health Network recognizes telehealth as a vital component of a modern healthcare system, ensuring safe, timely, and accessible care for all—especially for those with chronic illnesses, mobility challenges, and those living in medically underserved areas. Ensuring continued access to telehealth services supports public health and patient well-being, reducing unnecessary exposure, alleviating healthcare burdens, and improving overall health outcomes.
For more information on telehealth access and its impact, subscribe to WHN’s Weekly Action Email or visit our Advocacy Team Channel in Slack.