Essential Guidelines for Communicating About COVID-19 and Precautions

Is communicating with family and friends about COVID-19 a challenge? Many people find these conversations difficult because they involve sensitive topics, such as precautions or changes in behavior. These guidelines are intended to help navigate these discussions, address misunderstandings, and give the best chance for constructive dialogue about health and safety.
The holiday season is often a special time to connect with loved ones, making it an important opportunity to apply these ideas. Celebrations and gatherings provide moments to strengthen relationships while also encouraging thoughtful conversations about health and safety.

1. Start with Understanding

• Listen First: Begin conversations by asking about and understanding the other person’s concerns, experiences, or interests. Ask open-ended questions like, “What’s been on your mind lately?” or “How do you feel about everything going on?”
• Find Common Ground: Focus on shared values or goals, such as protecting loved ones or maintaining health, to create a foundation for the conversation.

2. Share Relatable and Practical Ideas

• Use Personal Stories: Share your own experiences to connect emotionally without overwhelming them with data. Example: “I’ve been masking in crowded places because it makes me feel safer. It’s been a small change, but it’s helped me protect myself.”
• Offer Simple, Practical Steps: Suggest manageable actions, like improving ventilation or wearing a mask in certain situations, rather than presenting a long list of precautions.

3. Respect Their Autonomy and Build Relationships

• Know When to Pause: If someone isn’t receptive, focus on maintaining the relationship and revisit the topic later if the opportunity arises.
• Stay Connected: Suggest safe, positive interactions, like virtual chats or outdoor meetings, to keep lines of communication open and reduce feelings of isolation.